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Web Applications • 2026

CASE STUDY DOSSIER // #006

AgenPulsaMedan — Cloud-Based PPOB & Agent Management Platform

A cloud-based digital payment and distribution platform that enables agents and resellers to access prepaid products, postpaid bill payments, gaming vouchers, e-money services, and digital transactions through an integrated account, balance, and reseller management ecosystem.

FIG. 01 — PRIMARY DELIVERABLE SHOWCASE cover MODE • FIDELITY GUARANTEED
01
Project Overview

Gambaran Proyek

AgenPulsaMedan is a digital distribution and payment platform developed to connect independent agents, resellers, and customers with a comprehensive range of prepaid and postpaid digital products.

The platform operates through a cloud-based transaction ecosystem, allowing registered agents to access multiple digital payment services within a centralized environment.

Its service catalog covers mobile airtime, internet data packages, electricity tokens, gaming vouchers, electronic money products, and various recurring bill payment services, including electricity, telecommunications, water, healthcare, property tax, and financial installment payments.

A dedicated account registration and authentication system provides access to member services, while the balance-based transaction model allows agents to maintain a digital deposit balance and use it as operational capital for product purchases.

The platform also introduces a reseller upgrade program with differentiated product pricing, promotional benefits, referral opportunities, and priority customer support.

To expand accessibility, AgenPulsaMedan provides a web-based management interface alongside Android application distribution, enabling agents to manage their digital transactions through different devices.

By consolidating multiple digital payment categories, agent accounts, reseller benefits, and transaction services, the platform aims to simplify digital product distribution and support the growth of independent retail agents.

02
The Objective

Tujuan & Tantangan

To provide an integrated cloud-based PPOB and digital distribution ecosystem that simplifies everyday digital transactions while creating commercial opportunities for agents and resellers.

Key objectives include:

Centralize multiple digital products within one platform.

Simplify prepaid mobile credit and internet data transactions.

Provide access to electricity tokens and digital vouchers.

Integrate postpaid bill payment services.

Support gaming voucher and e-money distribution.

Provide secure agent registration and account authentication.

Implement balance-based digital transaction workflows.

Simplify agent deposit and payment processes.

Introduce reseller membership and differentiated pricing.

Support referral-based agent acquisition.

Provide centralized product and transaction management.

Offer customer support and transaction assistance.

Extend platform accessibility through Android application distribution.

Establish a scalable digital distribution ecosystem for regional agents.

03
Approach & Execution

Pendekatan & Eksekusi

AgenPulsaMedan follows a transaction-oriented platform architecture designed to support digital product distribution through an agent-based business model.

The application organizes services into structured prepaid and postpaid categories, helping agents identify available products and navigate transaction workflows efficiently.

A centralized account model provides members with access to registration, authentication, balance management, product selection, and reseller-related services.

The reseller ecosystem introduces an additional commercial layer through differentiated pricing, promotional incentives, and referral opportunities.

The platform emphasizes operational accessibility, organized product navigation, structured transaction information, and integration with cloud-based digital product services.

The web interface is complemented by Android application distribution to support different agent usage scenarios.

04 / KEY HIGHLIGHTS & DELIVERABLES

Keunggulan Desain & Fitur Utama

39 POINTS
01

Cloud-Based Digital Payment Platform.

02

Digital Product Distribution Ecosystem.

03

Agent and Member Registration.

04

Customer Authentication and Login.

05

Password Recovery Interface.

06

Agent Account Management.

07

Prepaid Product Catalog.

08

Mobile Airtime Top-Up Services.

09

Internet Data Package Distribution.

10

Electricity Token (PLN) Products.

11

Gaming Voucher and Game Top-Up Services.

12

Electronic Money Product Catalog.

13

Postpaid Bill Payment Services.

14

Multifinance Installment Payments.

15

PDAM Water Bill Payments.

16

BPJS Kesehatan Payment Services.

17

Postpaid Internet Bill Payments.

18

Postpaid TV Subscription Payments.

19

Postpaid Telephone Services.

20

Natural Gas Bill Payments.

21

Property Tax (PBB) Payments.

22

Postpaid PLN Bill Payments.

23

Centralized Product Category Management.

24

Prepaid and Postpaid Product Catalog Navigation.

25

Digital Agent Balance and Deposit Workflow.

26

Bank Transfer Deposit Information.

27

QRIS Deposit Information.

28

Balance-Based Transaction Workflow.

29

Reseller Membership Upgrade Program.

30

Differentiated Agent and Reseller Pricing.

31

Promotional Reseller Benefits.

32

Referral Program Support.

33

Priority Reseller Customer Support.

34

Transaction History and Account Services.

35

Customer Support via WhatsApp and Telegram.

36

Website Live Chat Support.

37

Transaction Terms and Service Policies.

38

Android Application Download Access.

39

Responsive Web Interface.

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